Frequently Asked Questions
If you can't find the answer you're looking for, please don't hesitate to get in touch. I'd be happy to answer any questions about my artwork or commissions.
Original Artwork
Are all paintings original?
Yes. Every painting shown as an original is a one-of-a-kind acrylic and mixed media artwork created by hand.
Is a certificate included?
Every original painting includes a Certificate of Authenticity and is signed and dated on the back.
Are paintings framed?
Paintings are unframed unless otherwise stated, giving collectors freedom to choose a frame that suits their home.
Shipping
Do you ship worldwide?
Yes. Shipping is included, worldwide shipping is available, and tracking information is provided once the artwork has been dispatched.
How are paintings packaged?
Every painting is carefully protected for transit. Smaller works are shipped flat, while larger paintings may be shipped rolled in a protective tube.
Who pays customs charges?
Import duties, customs charges, and local taxes are the responsibility of the buyer where applicable.
Commissions
Do you only paint dogs?
Dogs are my speciality. I also welcome commissions featuring other animals and selected subjects on request.
How long does a commission take?
Most commissions are completed within approximately 4-6 weeks. Timelines may vary depending on size and my current commission schedule.
Can I request changes?
One round of revisions is included during the concept stage. Once painting has progressed significantly, only minor adjustments may be possible.
Care and Copyright
How should I care for a painting?
Display the painting away from direct sunlight, high humidity, and heat sources. Dust gently with a clean, dry cloth when needed.
Can I reproduce the artwork image?
Copyright remains with the artist. Please get in touch before using artwork images for publication, products, or commercial purposes.
What if my painting arrives damaged?
Please contact me immediately and include photographs of both the artwork and packaging so we can resolve the issue quickly.