Frequently Asked Questions
Answers about original paintings, custom dog portrait commissions, reference photos, worldwide shipping, certificates, gifts, and artwork care.
Original Artwork
Are all paintings original?
Yes. Every painting shown as an original is a one-of-a-kind acrylic and mixed media artwork created by hand.
Is a certificate included?
Every original painting includes a Certificate of Authenticity and is signed and dated on the back.
Are paintings framed?
Paintings are unframed unless otherwise stated, giving collectors freedom to choose a frame that suits their home.
Can I buy an original painting as a gift?
Yes. Original paintings can be bought as gifts. Tell me if timing matters so I can confirm availability, packaging, and shipping before you buy.
Shipping
Do you ship worldwide?
Yes. Shipping is included, worldwide shipping is available, and tracking information is provided once the artwork has been dispatched.
Who pays customs charges?
Import duties, customs charges, and local taxes are the responsibility of the buyer where applicable.
How are paintings packaged?
Every painting is carefully protected for transit. Smaller works are shipped flat, while larger paintings may be shipped rolled in a protective tube.
Commissions
Can I commission a painting from outside Spain?
Yes. International commissions are welcome. The process can be handled online using reference photos, email, and tracked shipping.
What kind of reference photo should I send?
The best reference photos are clear, well-lit images that show the dog's eyes, expression, markings, and personality. Several options are helpful.
Can you paint multiple dogs?
Yes, multiple dogs can be included when the composition and canvas size support it. The number of subjects affects the final quote.
Can you paint a dog that has passed away?
Yes. Memorial dog portrait commissions are welcome and are handled with particular care. Existing photos can usually be used if they are clear enough.
Do you paint other animals?
Dogs are my speciality, but I also welcome commissions featuring other animals and selected subjects on request.
How long does a commission take?
Most commissions are completed within approximately 4-6 weeks. Timelines may vary depending on size and my current commission schedule.
Care and Copyright
How should I care for a painting?
Display the painting away from direct sunlight, high humidity, and heat sources. Dust gently with a clean, dry cloth when needed.
Can I reproduce the artwork image?
Copyright remains with the artist. Please get in touch before using artwork images for publication, products, or commercial purposes.
What if my painting arrives damaged?
Please contact me immediately and include photographs of both the artwork and packaging so we can resolve the issue quickly.